2nd Level Support

Access

Administration

Adobe Acrobat

Adobe Framemaker

Adobe Illustrator

Adobe Photoshop

Adobe Streamline

AIX

ARIS

Banking

BASIC (Beginner’s All-purpose Symbolic Instruction Code)

BOARD

Buchhaltung

C

CATIA

Change Management

Clipper

Cobol

Content Management

Controlling

CorelDraw

Corporate Finance

Crystal

DAS

DB2

dBase

Dreamweaver

Ethernet

Eurex

Excel

FI/CO

Finanzbuchhaltung

Finanzierung

Firmware

Flugzeugbau

HDLC (High-Level Data Link Control)

HP

HTML

IBM Lotus Notes

Informatik

Internet / Intranet

ISDN

ITIL

Java

Java (allg.)

LAN

Lean Management

Linux (allg.)

Logistik

Lotus Notes Domino

Lotus Notes Script

Mac OS

Marketing

Microsoft Office (allg.)

Microsoft SQL-Server (MS SQL)

Microsoft Visual FoxPro (VFP)

Microsoft Windows (allg.)

Migration

MS Visio

MS-DOS

mySQL

NetBIOS

Novell Netware

Oracle Siebel

Oracle Solaris (SunOS)

OS/2

OSI (Open Systems Interconnection Model)

Paradox

Passenger

pcAnywhere

Primavera

PRINCE2

Projektleitung / Teamleitung (IT)

Projektmanagement

Projektmanagement (IT)

Release Management

Reporting

Risikomanagement

Rollout

Router

Samba

SAP CO

SAP FI

SAP PM

SAP SRM

SCRUM

Server

SMTP

Software Design

Solaris

SQL

TCP/IP

Technische Dokumentation

Technischer Redakteur

Technischer Support

Testing (IT)

Token Ring

UML

UMTS

UNIX (allg.)

User Interface

Virtual Memory System (VMS)

Visual Objects (VO)

Windows

WLAN (Wireless Local Area Network)

XBase

Xetra