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BMCC Project Define requirements, scope and priorities for the IT project in consultation with APAC Division President, business customers and IT staff Provide expertise in business and technical issues to support the identification of benefits, synergies, risks and dependencies on project requirements Take full responsibility for managing assignments

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Longshine TakeOver - China Identify the most successful and innovative best-practice solutions Preparing requirement documents, attending project progress meetings, producing project progress reports Delivering, evaluating and solving business problems, assessing risk and evaluating viability of proposals quickly Responsibilities takeover and knowledge transfer management

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KIAS2000 TakeOver Support (TOS) - Remote Development Work Design and implement the migration of IT processes Plan allocation of IT resources and plan the testing phases Meet with client and develop project questions, gain understanding of the client's environment and assure that recommendations can be implemented Helping client to deliver high business-impact IT projects

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Excellence Award" from IT C&CC Operations EMEA/APAC for managing the C&CC operations during Amdocs Development Centre India establishment phase

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New software development site (DVCI) - India Take full responsibility for managing assignments and delivering to agreed plans, providing feedback to the Site Manager and Division President Participate to meetings as part of the Project Board Identify and assess options for appropriate business and systems solutions, ensuring that system solutions comply with IT strategies and standards Identifying and implementing procedural improvements which will enhance efficiency and service Implement structured project methodologies and quality management systems

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New CRM site - Germany Establish change management framework including communication plan Implementation of programme management procedures and change management activities Co-ordinate vendors activities Provide expertise on technical issues to support the identification of solutions, risks and dependencies on project requirements

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Systems Management Expert

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Job Training (OJT) - KIAS2000 development environment Designing and tailoring systems to client's requirements, design of technical, functional specifications and management of implementation Planning budget and capacity management Technical and methodological consultancy Risk and issue management Vodafone - Germany Job Training (OJT) - KIAS2000 knowledge transfer sessions Evaluate high quality training programmes as part of an integrated programme of training primarily aimed at technical and engineering personnel Provide a post-training support service to customer during implementation and immediately after the "go live" date to minimise teething problems with using the new systems Provide consultancy and support on general technical queries to ensure that each training cycle is as productive as possible

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Project Leader - IT Operations

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New Data Centre implementation - Germany Attending project meetings, producing Statements of Work, producing risk and action items logs Raising change requests, planning the installation, managing project resource, producing reports Providing a single point of contact for the internal customer

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Clarify CRM Unit TakeOver Participate on consulting teams from project inception to completion Co-ordinating project team activities and delivering training sessions Documentation and handover to operations department

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Team Leader - IT Operations

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Managing support engineers, setting up objectives, carrying out appraisals and performance management Workload prioritisation and management, project work and reporting Interact and negotiate with vendors, outsourcers, and contractors to secure software products and services Influence IT strategies and architectures Act as escalation point for operational queries Deliver technical projects and systems improvements

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Amdocs IT- Software Systeme & Design

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Mobifon SA (Vodafone) - IT Department Manage and administrate operating systems and their corresponding or associated software Manage and ensure the integrity of host computers, multiple databases and data transfer Oversee installation, configuration, maintenance, and troubleshooting of end user desktops Install and configure messaging and printer systems Provide on-call technical support Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts Develop, implement and maintain policies, procedures and associated training plans for system administration and appropriate use

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Radix srl (Ness Romania) - IT Department Provide network and application support to various customers Implement networking and telephony infrastructure in various projects Install hardware and operating systems

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