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Germany

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Wolfsburg/Beijing/Shanghai Germany/China As project manager with 8 team members: manage a Digital CRM project roll-out in China (3 entities) to centralize consumer profile data from digital channels (mobile Social Media, web) in order to push targeted marketing and sales Start-up phase: sales presentations, preparation of offers, recruitment, team building Project phase: strategic planning, time & resource planning, global coordination, conduct workshops, conception, process optimization, manage IT implementation Involved in Single Sign On, Email Marketing, Social CRM strategy, Consumer Profile Management, Behavioral Targeting, Reporting & Analytics , Marketing Communication

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Major Supplier of Banknote and Smart Cards, Munich Germany As team leader with 5 members: coordinated and harmonized business requirements, implementing a global authorization concept for SAP FI, CO, SCM, BW, PI and CRM Managed the authorization roll-outs in Belgium and Spain Team building, time and budget planning, management reporting, process optimization

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UK As Compliance Officer of a global SAP project: ensured regulatory compliance (e.g) SOX) and information security (Project size: 5000+ employees, Roll-out countries: 10+) Performed SAP Audit Readiness Check and supported internal and external auditing Performed application risk analysis and defined process controls As Security Focal Point: responsible for SAP authorization implementation in 3 roll-out countries including headquarters

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Frankfurt Germany Coordinated and harmonized business security requirements Designed and implemented a BW 7.0 authorization concept

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Leading Automobile Manufacturing Company, Munich Germany Implemented a BW 3.5 authorization concept considering segregation of duties

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Designed and implemented parts of a global BW authorization concept Sweden

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Global Business Consulting

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Siemens Home and Office Communication Devices Set up a MS-Access database for market trend analysis Germany

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CRM, Munich Germany CRM: Consolidated reporting requirements from diverse parties such as CRM, Marketing Executives and implemented a data warehouse (incl. ETL) and reporting tool

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Interdisciplinary Project in TCW Institute, Munich Germany Provided an online solution to analyze company positioning in their competitive branches

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ICM Finance & Controlling, Munich Germany Implemented a LDAP web interface

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Billing, Munich Germany CRM: programmed billing applications and developed a Customer Care Module